FIRESTONE – RE/MAX Nexus real estate agents Kristel Acre, Jane Kraemer, Terry Rutherford and Sara Feaster have been presented the Quality Service Certified® Platinum award, which recognizes agents providing a high level of service in the real estate industry. The award is in recognition of earning 100 percent client satisfaction in 2018 as measured by Leading Research Corporation (LRC).
A Quality Service Certified (QSC) designation is the only recognition in the real estate industry based on independently validated customer satisfaction survey results. After the conclusion of real estate transactions, clients of QSC agents receive a survey, asking them to rate the agent on various aspects of the service process. The surveys are administered, and the results are received and compiled by LRC.
Client feedback from the surveys become part of the agent’s credentials. An overall satisfaction rating is displayed on the consumer website (RatedAgent.com) where buyers and sellers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction.
For more on the Quality Service Certification call 888.547.4772.